Batery Responsible Gaming

Batery takes responsible gaming as a core policy. The aim is to offer a safe, enjoyable place to bet, protect young and vulnerable people, prevent underage and criminal activity, and keep your data secure. Batery India promotes fun, informed choices, and responsible promotion, and we keep improving our compliance measures.

Counseling Support, Helplines and Self-Help Resources

If you are worried about your betting, use the listed services:

  • Gamblers Anonymous (international peer support);
  • Gambling Therapy (global online help);
  • Responsible Gaming website of the National Betting Authority (information, a self-test, and a finance tool in Greek for people at risk and their families).

Preventing Underage Gambling and Using Parental Controls

It is illegal for anyone under 18, or under the legal age in their area, to open an account or gamble on the site. Batery performs age checks, accounts used by minors will lose any winnings and may be reported to law enforcement. Parents can add blocking tools to restrict access to gambling sites. Examples include Net Nanny, CYBERsitter, GamBlock, and Betfilter; many devices also include built-in parental controls.

Player Controls For Limits, Time out and Self Exclusion

You can ask Batery Bet support to add limits or a break. Options include:

  • Limit total stakes per day, week, or month;
  • Limit total losses over a set period;
  • Limit total logged-in time;
  • Take a short time out for 24 hours, 48 hours, 7 days, or 30 days;
  • Apply self-exclusion for 1 month, 6 months, 1 year, 2 years, 5 years, or indefinitely.

During an active time out or self-exclusion, you cannot bet; you may log in only to withdraw your balance. Self-exclusion cannot be lifted early. After it ends, you must ask support to reopen the account and wait 24 hours as a cooling-off period. Marketing is suppressed for accounts in time out or self-exclusion.

Changing Limits and Time Outs

If you decrease a cash spend limit or a loss limit, the change takes effect as soon as support receives it. If you increase a cash spend limit or a loss limit, the change takes effect only after seven calendar days from the last limit set on that topic. If you increase a time-out, the change starts immediately; if you decrease a time-out, the change applies only after seven days from the last time-out setting.

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